Return and Refund Policy

At Daisy’s Supermarket, please contact us about any issue with your order before returning an item.

Damaged, Spoiled, or Incorrect Items

Please report damaged, spoiled, expired, or incorrect items within 48 hours of delivery whenever possible. Include your order number, a description of the issue, and photos of the product, packaging, and date label.

For approved claims, we offer a replacement or a full refund of the affected item’s purchase price. You may choose a refund to your original payment method—including the card used for purchase—or store credit.

We cover any required return shipping for these items. Do not ship back perishable or damaged food unless we specifically instruct you to do so.

Short-Dated Products

For shelf-stable products, “short-dated” means arriving with fewer than 30 days remaining before the printed best-before or expiration date.

If this was not disclosed before purchase, contact us within 7 days of delivery. Approved claims qualify for a refund of 50% of the affected item’s purchase price, either to the original payment method or as store credit, at your choice.

This rule does not apply to fresh, refrigerated, or other products with naturally shorter shelf lives, or products clearly advertised as short-dated. Spoiled or expired items are handled under the damaged and spoiled items section above.

Other Return Requests

Contact us within 7 days of delivery to request a return of unopened, unused, non-perishable products in their original packaging. Explain the reason for your request. Change-of-mind returns are not accepted.

Approved returns receive a refund of the returned item’s purchase price to the original payment method or as store credit, at your choice. Customers pay return shipping for returns unrelated to a product defect or our error. Original shipping charges are not refundable for these returns. We do not charge a restocking fee.

Fresh, refrigerated, frozen, and opened food products cannot be returned under this section. Please contact us if these items arrive damaged, spoiled, or incorrect.

Refund Processing

Approved refunds are processed within 5 business days after claim approval or receipt and inspection of an authorized return, as applicable. Your bank or payment provider may take additional time to post the refund.

Card refunds must be issued to the original card used for purchase. Payments made through PayPal or another payment service are refunded through the original service.

This policy does not limit any rights or remedies available under applicable law.

Contact Us

Daisy’s Supermarket
Email: Daisysliquors@gmail.com
Phone: 732-527-9376
Customer support hours: Monday–Friday, 12 p.m.–5 p.m. Eastern Time