Política de envío
$5 off qualifying orders
$5 is automatically deducted from the merchandise total at checkout for all customers, once per order, when the merchandise subtotal is $125.01 or more after product discounts but before order discounts, taxes and shipping. No code is needed.
This order discount can combine with eligible product and order discounts. It is not a shipping refund.
This offer replaces previous shipping rebate offers for new orders only. Existing accepted orders retain the promotional terms and benefits in effect at the time of purchase.
Daisys Supermarket Shipping & Pickup Policy
Store pickup is available. Refrigerated and frozen products are pickup-only and cannot be sent through standard parcel shipping.
1. Order Processing
Most orders are prepared for shipment within 1–3 calendar days. We fulfill orders throughout the week, depending on product availability and carrier pickup schedules.
If an item is out of stock, we will contact you to discuss waiting for restocking, approving a substitution, or canceling the affected item. Orders awaiting restocking may take approximately one week to ship.
If we cannot ship within the stated processing period, we will provide an updated estimate and request your agreement to wait. You may instead cancel the unshipped items for a refund to your original payment method or as store credit, at your choice. Substitutions will only be made with your approval.
Processing time does not include carrier transit time.
2. Shipping Areas & Charges
We ship eligible products to addresses supported by our shipping services and enabled at checkout. If no shipping option appears for your address, please contact us before ordering.
Customers pay the shipping charges displayed at checkout before payment. Shipping availability and rates depend on the destination, package weight, dimensions, and order contents.
3. Products Eligible for Shipping
Standard shipping is available for eligible shelf-stable groceries.
Refrigerated and frozen products are available for pickup only and cannot be sent through standard parcel shipping.
Alcohol and tobacco are not available for purchase through our website.
4. Shipping Estimates & Tracking
Carrier delivery times are estimates and are separate from order processing time. Weather, holidays, and carrier disruptions may affect arrival times.
When tracking is available, we will send tracking information after your order is prepared for shipment. A shipping-label notification does not necessarily mean the carrier has received the package.
If your shipment is delayed, lost, or marked delivered but cannot be located, please contact us so we can investigate and help resolve the issue.
5. Receiving Refrigerated & Frozen Orders
Please refrigerate or freeze refrigerated and frozen products promptly after pickup.
6. Product Dates & Shelf Life
Unless a shorter date is clearly disclosed on the product page before purchase, packaged shelf-stable groceries will arrive with at least 30 calendar days remaining before the manufacturer’s printed best-by or expiration date.
We aim to provide 60–90 days or more of remaining shelf life whenever available, but this is not guaranteed. Products arriving with 30–59 days remaining meet our standard shelf-life policy.
The 30-day minimum does not apply to fresh meat, refrigerated products, frozen products, or other perishable foods. Follow the printed dates and storage instructions for those products.
If a shelf-stable product arrives with fewer than 30 days remaining and this was not disclosed before purchase, our standard offered resolution is a refund equal to 50% of the amount paid for the affected item, either to your original payment method or as store credit, at your choice, if you choose to keep it and accept that resolution.
This offer does not limit any right to a different remedy required by applicable law.
7. Damaged, Spoiled, Missing & Incorrect Items
Please inspect your order upon arrival and contact us promptly about any damaged, spoiled, missing, or incorrect items.
Include your order number, a description of the issue, and photographs of the product, packaging, and printed date when applicable.
For verified damaged or spoiled items, you may choose a full refund to your original payment method or full store credit, each equal to 100% of the amount paid for the affected item, subject to any different remedy required by applicable law.
For missing or incorrect items, contact us so we can arrange an appropriate resolution.
Do not consume products that appear unsafe. Do not return spoiled food unless we specifically provide safe return instructions.
8. Returns & Store Credit
We do not accept returns solely because of a change of mind or personal taste preference.
Other returns require a valid product-related reason and prior approval. Approved discretionary returns are refunded to your original payment method or as store credit, at your choice. Please contact us before returning any product.
Store credit is credit toward a future purchase and is not a refund to your original payment method.
These terms do not restrict remedies required by law for defective, misdescribed, undelivered, or otherwise nonconforming goods.
9. Address Changes & Cancellations
Please check your shipping address and order details before completing checkout.
Contact us as soon as possible to request an address change or cancellation. Once an order has been shipped, changes may no longer be possible.
If an order is returned because of an incorrect address supplied at checkout, we will explain the available options and any additional shipping charges before arranging reshipment.
For unshipped items canceled because of an unavailable product or a shipping delay you decline, we will promptly refund the amount due to your original payment method or as store credit, at your choice, including applicable taxes and shipping charges as required by law.
10. Contact Us
Daisys Supermarket
Email: dasyliquor@gmail.com
Phone: 732-527-9376
Customer service hours: Monday–Friday, 12:00 p.m.–5:00 p.m. Eastern Time.